Tenant apps are part of the modern strategies that landlords adopt to facilitate property management, improve the overall resident experience, and gain a competitive edge in the evolving rental industry. The benefit of these apps is that you can access them at any time from any location on your smartphone. You can get all the information you want quickly and use it to make sound data-driven business decisions.

Main features of tenant apps

The main features of tenant apps include the following:

1. Built-in communication tools

The apps come with a built-in communication tool that you can use to share content and engage with your building community. You can post crucial information you want residents to know and get informed in your turn about their issues. You can bring attention to move-in orientation, community events, building protocols, and public initiatives. You can use these apps to provide details and updates about upcoming or on-going property maintenance work. By engaging the residents, the app can create a sense of community among them and improve the resident experience.

2. Automated rental payment options

Tenant apps allow you to track which tenants occupy which units, their lease duration, rental fees, and rental payment schedules. You can automate rental payment reminders so that tenants can pay on time. You can receive the rental payments securely via the tenant app and keep financial records.

3. Home maintenance requests

Residents can use the tenant app to place requests for home maintenance services of a plumber, electrician, painter, carpenter, window cleaner, and so on to the on-site property manager. They can receive quick responses to their requests and complaints. When the maintenance work commences, they can receive reports and updates on the ongoing work status.

4. Resource booking facility

The tenant apps can inform residents about available on-site resources they can use. Through these apps, they can book conferences halls, event spaces, computer rooms, exercise rooms, swimming pools, restaurants, and other shared community spaces. They can check when specific areas are available for booking and select the time slots they prefer. They can then make reservations for the date, time, and duration of their preference.

5. Information about local services

The tenant apps allow residents to find information about on-site or local retailers and connect with them directly to avail of their services. For example, they can use the app to place food delivery orders, shop for groceries, buy fruit and vegetables, and more. They can avail of pet sitting services, laundry services, cleaning services, and so on. They may be able to get discounted rates for their purchases through the app.

6. Information about the locality

Through the app, residents can get essential information about their locality. For example, they can find out where the nearest railway station, bus station, and airport are. They can learn about the locations of the closest markets, shopping malls, hospitals, gyms, theaters, parks, government offices, banks, ATMs, and schools. They can get informed about local modes of public transport and local routes.