How Can You Supervise Your Daily Operations in an Amenity?
Many multifamily resident complexes offer residents a range of amenities such as swimming pools, gyms, jogging areas, clubhouses, playgrounds, laundry facilities, trash collection areas, parks, and more. These amenities offer convenience and also contribute towards the overall enjoyment of the living spaces. To ensure residents continue to derive maximum enjoyment from these amenities, you need to supervise their daily operations.
How to supervise the daily operations in an amenity
As a property owner, you can take the following amenity management steps to supervise the daily operations:
Facilitate amenity bookings
You can provide your tenants with a seamless resident experience by automating amenities. They can use the mobile-based application to get detailed information about available amenities and view photo displays. Additionally, they can use the resident app to quickly and easily book community spaces. With the booking system, residents can check amenities for availability, choose free or paid amenity options, book time slots, and use different payment options.
Automation can also help you stay organized regarding assigning work orders, scheduling preventive maintenance, and carrying out periodic inspections. You can track ongoing maintenance work and communicate with the on-site team. You can organize daily cleaning activities for the amenity spaces.
Monitor amenity metrics
You can monitor the metrics and measurements around the daily operations of your amenities to find out which ones are the most popular ones and which ones are the least used. Business-wise, it makes sense to focus on the ones that are profitable and phase out the least used ones. Doing so can save you a lot of money, time, and other resources.
Engage with amenity vendors
You can keep track of the vendors that you engage in amenity-related work such as community space maintenance, event management, trash management, and recycling services. By automating the vendor relationships, you ensure that there are no missed invoices, you can reduce labor costs, and you can maintain an accurate record of vendor payments. You can review your partnerships with local businesses to offer discounted services to residents.
Check amenity payments
You can integrate the amenity management app with various payment portals so that residents can choose to pay by credit card, debit card, online transfer, and other payment modes. You can customize the resident app to accept offline payments by cash or check and send auto-intimation to residents on approval. Keeping track of payments can help you understand which amenities residents prefer, how often they use them, and how much profit you make from them.
Engage with residents
As part of the amenity management, you can engage with residents in person or via the resident app. You can gather their feedback, listen to their concerns, and try to resolve their resident-related issues. You can inform them of scheduled maintenance work, encourage them to participate in community events, and help cultivate a sense of belonging and friendship among them. By ensuring open communication channels you can enhance the resident experience and encourage tenants to renew or extend their leases with you.
What are the Main Features of Tenant Apps?
Tenant apps are part of the modern strategies that landlords adopt to facilitate property management, improve the overall resident experience, and gain a competitive edge in the evolving rental industry. The benefit of these apps is that you can access them at any time from any location on your smartphone. You can get all the information you want quickly and use it to make sound data-driven business decisions.
Main features of tenant apps
The main features of tenant apps include the following:
1. Built-in communication tools
The apps come with a built-in communication tool that you can use to share content and engage with your building community. You can post crucial information you want residents to know and get informed in your turn about their issues. You can bring attention to move-in orientation, community events, building protocols, and public initiatives. You can use these apps to provide details and updates about upcoming or on-going property maintenance work. By engaging the residents, the app can create a sense of community among them and improve the resident experience.
2. Automated rental payment options
Tenant apps allow you to track which tenants occupy which units, their lease duration, rental fees, and rental payment schedules. You can automate rental payment reminders so that tenants can pay on time. You can receive the rental payments securely via the tenant app and keep financial records.
3. Home maintenance requests
Residents can use the tenant app to place requests for home maintenance services of a plumber, electrician, painter, carpenter, window cleaner, and so on to the on-site property manager. They can receive quick responses to their requests and complaints. When the maintenance work commences, they can receive reports and updates on the ongoing work status.
4. Resource booking facility
The tenant apps can inform residents about available on-site resources they can use. Through these apps, they can book conferences halls, event spaces, computer rooms, exercise rooms, swimming pools, restaurants, and other shared community spaces. They can check when specific areas are available for booking and select the time slots they prefer. They can then make reservations for the date, time, and duration of their preference.
5. Information about local services
The tenant apps allow residents to find information about on-site or local retailers and connect with them directly to avail of their services. For example, they can use the app to place food delivery orders, shop for groceries, buy fruit and vegetables, and more. They can avail of pet sitting services, laundry services, cleaning services, and so on. They may be able to get discounted rates for their purchases through the app.
6. Information about the locality
Through the app, residents can get essential information about their locality. For example, they can find out where the nearest railway station, bus station, and airport are. They can learn about the locations of the closest markets, shopping malls, hospitals, gyms, theaters, parks, government offices, banks, ATMs, and schools. They can get informed about local modes of public transport and local routes.
What Services to Look for From an Epicor ERP Consulting Firm
For organizations that have decided to take the step to implement Epicor ERP or are looking to upgrade their existing systems that are in place, they’re best chance at having a successful implementation that is on time and on budget is to rely on experts at an Epicor ERP consulting firm. But before they can choose the right firm for them, they need to understand a few things, such as whether the consulting firm has the right services for what they need or if the firm does only one or two specific services.
For the best result for any organization, choosing a firm that offers a full range of Epicor ERP services will be best, as it’ll be more budget friendly and building a rapport with a single firm is much easier than with multiples.
What Services to Look For:
Multi-Company, Multi-Site Functionality
Multi-site functionality is a key service for any Epicor ERP consulting firm looking to work with larger organizations. While smaller companies might not need this service, large companies will definitely require it as they could have offices, factories, and distribution centers all around the globe. Implementing Epicor ERP at a single site or a single company is a different beast than doing a country wide, or world wide multi-company implementation. The consulting firm must be familiar with global master records and how to share information between systems, such as charts of accounts, parts, customers, suppliers, coordinate purchasing with divisions, consolidate financial data, and other data sharing activities.
Epicor Implementation
For an organization that doesn’t already have a version of Epicor ERP deployed, the main feature they should be looking for in any consulting firm is implementation services. This includes understanding business goals and key requirements and building a business case for ERP with positive ROI. They also must get executive and organizational commitment to the project before it can be implemented with proper management and resource commitment.
Epicor Installation
While getting key resources and management in place is key, having a consulting firm that actually performs IT services with Epicor installation can take a lot of stress off of in-house IT teams. With the consulting firm’s experiences and certified technicians, hardware and software installation will go much more smoothly as they will know the necessary optimizations that need to take place in the IT infrastructure for a smooth deployment of Epicor ERP.
Epicor Training and Education
Epicor ERP is almost useless without proper training and education. When choosing an Epicor ERP consulting firm, an organization should choose one that offers training and education services. This includes training for each role within the system, as well as adjacent systems so that employees understand how to use their workstations, and how what they do leads impacts other systems. Continuous training is also a great idea as workflows over time will change, and new packages may be installed into the organization’s Epicor ERP deployment, requiring extra employee training.
Upgrading from Earlier Versions
Organizations that already have Epicor ERP installed, but need to upgrade, should find a consulting firm that is experienced and certified in upgrading from any previous version of Epicor to the latest version. This includes data upgrading and migration, and updated training.
Epicor Kinetic Customization
The best part of Epicor is its customizable interface for any employee interface and reports. A chosen consulting firm should be able to fully customize Epicor ERP’s interface to the exact needs of the organization so that they are not relying on generic interfaces with extraneous buttons or information.
Epicor Project Management
Implementing Epicor ERP is a tall order, so having a consulting firm with experienced, trained, and certified project managers to take a leadership role in the organization during the implementation phase will result in a successful implementation that is on time and on budget.
Epicor Support
Finally, an organization that has chosen an Epicor ERP consulting firm should expect a strong level of support from that firm, not only during implementation and training, but also after it has been successfully deployed. Having a consulting firm that the organization has built up a rapport with that also provides technical support, ensures employees have all the resources they need to succeed with Epicor ERP. They can help analyze reports and suggest or even implement more efficient workflows and interfaces customized to the organizations needs.
Epicor ERP
Epicor ERP is a powerful and robust system that can help improve organizational efficiencies and workflows. With the right Epicor ERP consulting firm supporting an organization, they will have a successful implementation or upgrade that results in a positive ROI, and gives them a more competitive edge in their market.
How Managed IT Services Can Cut Down on Labor Costs?
It might be tempting for firms looking to safeguard their bottom line to cut the IT budget and spend less on tech-related things. But if you cut back on essential IT investments, it might hurt both your wallet and the security of your company.
Companies should seek sensible IT investment possibilities rather than try to save expenses by ignoring cybersecurity or disaster recovery. IT outsourcing to a trustworthy managed IT services provider is one way to save costs without forgoing crucial IT maintenance.
Let’s look at how managed IT services can cut down on labor costs:
Managed IT Services Requires A Budget-Friendly Monthly Fee
Clients can receive services from managed services providers at a lesser cost than from in-house IT staff because of their business strategy. Managed IT services Plano can provide lower prices since their team of IT experts serves several clients rather than just one company. In the end, you save money while retaining access to round-the-clock monitoring, support, and fully qualified staff of experts to handle your IT.
Based on the services package that best suits your company’s needs, managed IT services will charge you a specific monthly fee. As opposed to typical “break/fix” IT assistance, which incurs ad hoc fees each time there is an IT problem, this implies that the costs are predictable.
A whole team of IT specialists with additional resources is available to you for roughly the same price as an internal “specialist” because the cost of managed IT services is typically cheaper than that of one paid employee.
Managed IT Services Reduces Downtime Costs Due to a Proactive Security Approach
Downtime is expensive for any firm. Your business’s earnings are directly impacted by every minute your systems are down due to lost productivity. A Gartner analysis reveals that each hour of downtime typically costs around $300,000.
Even if that figure is smaller for your small business, missed income from extended downtime can have negative repercussions on your company that may even be disastrous.
Because they take a preventative approach to security, managed services providers have the advantage of significantly reducing downtime and the labor costs that go along with it.
Managed IT services monitor your systems around the clock, seven days a week to look for vulnerabilities that might lead to downtime, in contrast to certain IT organizations that use a break/fix strategy and only address problems when they emerge.
To counter security risks, they also repair software flaws. Managed IT services Plano increases productivity and can save your company thousands of dollars by lowering downtime.
Managed IT Services for Cybersecurity Prevent Expensive Data Breach
Without a doubt, cybercrime is a huge worry for contemporary organizations, particularly as threats like ransomware and phishing become more sophisticated. Your company is significantly more likely to incur the astronomical expenses associated with a data breach if you reduce your spending on cybersecurity.
A single data breach may cost an organization an average of $3.92 million, according to IBM research. It’s a startling figure, but it’s a fact that many organizations around the world have had to deal with as a result of ignoring cybersecurity.
In reality, only 11% of firms can claim to be cyber security experts, and the remaining 81% still need to make improvements before their systems are completely safe, according to Hiscox’s 2019 Cyber Readiness Report.
You may strengthen your cybersecurity defenses by investing in dependable managed IT services Plano which in turn will cut down on your labor costs. Other services like data backups, disaster recovery planning, and software management may make sure that your systems are secured on all fronts in addition to providing you with the 24/7 monitoring you need to find and patch vulnerabilities in your systems.
Managed IT Services Enhance Effectiveness And Cut Unnecessary Costs
You will have a team of professionals that can strategize following your company’s demands when you work with managed IT services. They will be able to give tailored services that complement your company’s aims and strategy rather than generic solutions. Your IT systems will then be able to enable and improve business growth.
To prevent you from spending money on pointless goods, managed services providers may also provide you advice on the most cost-effective upgrades, technological investments, and other matters to cut down on your labor costs.
Why is Using Tenant Apps a Good Idea?
Why is Using Tenant Apps a Good Idea?
Tenant apps are beneficial to both the occupants and property management personnel. This high functional nature makes the app greatly popular. Property owners or managers can have complete control regarding every aspect connected to property administration. Tenants will be able to do various activities related to apartment life with ease. The property manager can augment the quality of life of the tenants and thereby enhance their business reputation. This reputation will earn them more clients, which practically means more business.
There will be an incorporated resident handbook that will make all residents aware of the available facilities and amenities. The customers can reserve the needed amenities, pay bills, and communicate with the property manager. They can have mutual communication with the other residents. Besides, the resident handbook allows the property managers to create a positive relationship with residents. This reference book helps the residents to become aware of the various regulations that they have to follow within the apartment. Tenant apps will have a comprehensive guide as regards the neighborhood.
In this day and age, technological tools play a pivotal function in all aspects of business management. This practical facilitation is all the more true as far as property management is concerned. They can make their tasks much more prompt and effective. The app will show the lease agreement. The inclusion of main phone numbers will be advantageous for the tenants.
Apartment owners will always be under pressure as regards the various tasks connected to the overall management of the property. They will have to look after so many things for the well-being of the residents. They will have to put in a lot of effort and time to control these tasks manually. However, by applying the practical efficiency of tenant apps, they can sort out the entailed tasks effectively and swiftly. Now, property management can streamline the entailed operations efficiently. Besides, when the tenants use this app, the management can gather the relevant data on the dot. This data will show the general preferences of tenants. Thus the management can amend the services they provide in tune with the data they gather. This modification will make the apartment favorable to clients.
Similarly, when the apartment management introduces a perfectly coded app, it will increase the customer experience. Residents will find it easy to sort out their varied needs. One main task that gives nerve-racking moments to all apartment managers is arranging the desired amenity reservations for the residents. Apartment amenity centers will generally experience a rush of customers always. It is possible to control the amenity usage of the residents successfully and in a client-pleasing manner with the support of a customized app. Nevertheless, you must get the app from a technically-perfect software development company. When you get the right app, you can automate and personalize the amenity booking. This possibility will save the time of your support team. Besides, your customers will feel happy as they will get exclusive rights to use the amenity they need.
Remember, client-pleasing is highly significant as far as the hospitality industry is concerned. You will have to satisfy the clients if you want to keep clients. Client-pleasing is the best way to attract new customers to your apartment. That said, it will be wise for the management to integrate handy features into the software. Yet another benefit of tenant apps is that you can track the resident engagement data. You can also get the individual service usage.
Residents will be able to place service or maintenance requests easily. You, as the property manager, will be able to process the request immediately. Likewise, clients can pay their various bills conveniently. The convenience will prompt them to pay at the due dates, and these prompt payments will be beneficial to you. Another possible feature that will help the apartment management is the possibility of having communication among the different departments. For instance, the front desk team members can discuss matters related to their official duties during their work shift hours. They can exchange the shift notes and other details. This possibility will make the official functions much more coherent and cohesive.
